Brooke Army Medical Center


Story by Lori Newman
Brooke Army Medical Center Public Affairs

By Lori Newman
Brooke Army Medical Center Public Affairs

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas – Brooke Army Medical Center offers a full array of behavioral health services to active duty military members and TRICARE beneficiaries through multiple clinics and specialties.

“Our behavioral health services are pretty extensive and customized to the different patient populations we see here,” said Army Maj. Lonnie Bradford, chief of BAMC outpatient clinic.

Services range from child and adolescent care, clinical health, multi-disciplinary behavioral health services, clinical psychology, neuropsychology, inpatient services and a residential treatment program for substance abuse.

Access to Care

Behavioral health services are embedded within all the primary care clinics in BAMC as well as the outlying clinics. Primary care providers work hand-in-hand with behavioral health providers to make sure patients obtain behavioral health referrals quickly to ensure patients have access to the care they need.

“We try to be in every clinic at every location to be able to offer services quickly and easily and take down as many barriers people may have by making behavioral health care accessible,” Bradford said.

BAMC has two Multi-Disciplinary Behavioral Health clinics for service members who need behavioral health care. BAMC Multi-Disciplinary clinic will relocate to 7E on April 20. The other clinic is on Joint Base San Antonio-Fort Sam Houston at 4178 Petroleum Drive, Building 3528R, near the RV Park. Both clinics offer walk-in appointments for military personnel from 7:30 a.m. to 4:30 p.m. Monday through Friday.

Students who are enrolled in the Army Medical Department Center and School, and Medical Education and Training Campus programs can utilize Campus Behavioral Health Services in the CPT Jennifer M. Moreno Primary Care Clinic on JBSA-Fort Sam Houston. The clinic hours are 6 a.m. to 3 p.m. Monday through Friday.

“We have tailored our services and created a program within our clinics to grant immediate access to care for our most vulnerable patient population, our service members,” said Army Maj. David Keller, chief of Multi-Disciplinary Outpatient Clinic.

“Service members who feel they need immediate behavioral health support can walk-in to these clinics during normal hours of operation,” Bradford said. “The vast majority of the patients we see are self-referral. They can either call for an appointment or just walk into the clinic.”

The Intensive Outpatient Behavioral Health Program also located in the Moreno Clinic provides services for active duty personnel who need a higher level of care than traditional outpatient therapy. The program helps service members address anxiety, depression, post-traumatic stress disorder and suicidal thoughts.

The Child and Family Behavioral Health Service at BAMC provides individual, family, group and medication therapy for children up to 18 years old, as well as family members.

BAMC also offers inpatient behavioral health services and an inpatient residential treatment program.

Bradford is one of two board-certified neuropsychologists within the Army. Neuropsychology services are available by consult from a referring medical provider.

Clinical Neuropsychology is a specialty in professional psychology that applies principles of assessment and intervention based upon the scientific study of human behavior as it relates to normal and abnormal functioning of the central nervous system. Clinical neuropsychologists address neurobehavioral problems related to acquired or developmental disorders of the nervous system such as dementia, vascular disorders, Parkinson’s disease and other neurodegenerative disorders, traumatic brain injury, seizure disorders and learning disabilities.

“Patients can also come into the emergency department if they feel they are unsafe at any time. The BAMC ED is staffed 24/7 with a behavioral health consultant,” Bradford said.

Benefits of Military Care

Both Bradford and Keller agree that seeking behavioral health services at the military treatment facility is beneficial for military families. Military providers have a greater understanding of the unique challenges that military families face, such as frequent deployments and moves, post-traumatic stress and traumatic brain injury.

“The military is a unique culture and it has unique challenges,” Bradford said. “There is no other health care system that is comparable to ours in terms of scientifically guided treatments.”

Another unique aspect of receiving behavioral health services at BAMC is the fact that patient satisfaction is closely monitored. Each time a patient comes in for an appointment they are asked a series of questions to gauge how satisfied they are with their care and their provider.

“We monitor really closely how satisfied our beneficiaries are with our services, because that’s very important to us,” Bradford explained. “We don’t just want to be effective, we want to provide services that people will use and feel like they are benefiting greatly from.”

Another benefit to seeking behavioral health services within the military health system is the wait time for appointments in most cases is much shorter than seeking care in the civilian sector.

“The waiting period here at BAMC to see a psychiatrist on average is less than 14 days,” Keller said. “In the community the waiting period for an appointment with a licensed psychiatrist can be up to three or four months.”

Eliminating the Stigma

Service members are not required to tell their chain of command when they are seeking behavioral health services.

“We follow the same HIPAA (Health Insurance Portability and Accountability Act) regulations that all health care providers must follow,” Bradford stressed. “Ethically we have to protect the privacy of our patients.”

There are cases where disclosure of something may be warranted, such as if the patient is threatening to harm themselves or someone else.

“In that case, we would disclose the minimum information necessary in order to keep the person safe or to take steps to help them out,” Bradford assured.

Bradford believes that having behavioral health services available within the medical clinics will help to alleviate some of the stigma associated with seeking help for mental health issues.

Keller agrees. “Including behavioral health topics in medical discussions as part of the medical treatment team shows all of our beneficiaries and professional colleagues that it’s an organic illness just as cancer or diabetes or other illnesses,” Keller said.

Another way to help eliminate the stigma of behavioral health issues is to have senior military leaders share their own stories and experiences, Keller said.

“The main thing we try to do is make it as easy as possible for our patients to receive the help they need,” Bradford said. “Access is very important.”

There are several resources available to military beneficiaries, including the Military Crisis Line, which is available 24/7 at no cost, 1-800-273-TALK (8255). The Military OneSource website,, also has several resources available to military families.

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PGR Mission Alert: Veteran’s Honor Picnic

Veteran’s Honor Picnic
Goodyear, Arizona – 26 May 2018

The Patriot Guard Riders have been asked to stand a flag line and share our song at a special picnic to honor veterans in Goodyear, AZ. We accept this mission with honor and respect.
We will be honoring veterans residing in Goodyear, many from a local retirement area. Residents will be attending a special picnic and program to honor those who have served our nation with honor. We will stand a flag line as they arrive, have our circle of honor, and then depart. It will also be a time to encourage and show appreciation to these men and women.
Primary Staging Time: 9:30 A.M.
The Groves
2655 N Pebble Creek Pkwy
Goodyear, Arizona – 85395
Ride Captain: Dan Lazear

Special Instructions:
Briefing Time: 10:00 A.M.
Note: This will be a short briefing for PGR members to review the mission before we set up the flag line as soon as this short briefing is done.At 10:30 A.M. we will do the Circle of Honor and have the pledge, song, and prayer with residents and others attending. Following the Circle of Honor this mission will be completed.
Flags & Water:
Flags Will Be Provided
Large Bike Flags will NOT be needed.
Water will be provided.
Submitted By: Bill Wooster
Position: Assistant State Captain

You do not have to own/ride a motorcycle or be a Veteran to join and membership is Free. The only requirement is RESPECT! To join, simply go to and click on Register. Membership is Free.

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Iraq Afghanistan Veterans Of America

Iraq Afghanistan Veterans Of America is the leading post-9/11 veteran empowerment organization (VEO) with the most diverse and rapidly growing membership in America.
We don’t just support veterans, we empower them!

Iraq Afghanistan Veterans Of America provides valuable resources and empowers veterans to connect with one another, fostering a strong and lasting community.Through education, advocacy and community building, we strive to create a country which honors and supports veterans of all generations.

Iraq Afghanistan Veterans Of America is the voice of the 2.8 million veterans of Iraq and Afghanistan, raising awareness in the media, on Capitol Hill and among the general public.
We address critical issues facing new veterans and their families, including mental health injuries, a stretched VA system, inadequate health care for female veterans and GI Bill educational benefits.

Membership is FREE and open to ALL veterans, family members and supporters. Join us today at

As an organization founded and run by veterans, IAVA is absolutely committed to ensuring our programs make the largest impact for as many veterans as possible—at the lowest costs. Since our founding 11 years ago, IAVA has connected more than 1.27 million veterans with resources and support while being exceptionally fiscally responsible to the thousands of individuals, foundations and corporate partners who support our mission.

CLICK HERE to learn more about the Iraq Afghanistan Veterans Of AmericaImage for Iraq Afghanistan Veterans Of America

National Medal Of Honor Museum Name New CEO

The National Medal of Honor Museum Foundation announced that distinguished chief executive officer and museum president, Joe Daniels, will take the helm as CEO of the National Medal of Honor Museum, effective April 1, 2018.
For 11 years, Daniels directed planning, construction, and the development and operations for the National 9/11 Memorial & Museum in New York City. Drawing on the strong connection between 9/11 and the U.S. military, Daniels created a spectrum of events and special programs for thousands of veterans and members of the military, including Medal of Honor recipients. Additionally, Daniels worked diligently to ensure that military families were included in these initiatives, understanding they also made profound sacrifices for our country.
Mr. Daniels’s experience will be key in advancing the Medal of Honor Museum as it becomes a vital national institution. The Museum will preserve the history of America’s greatest heroes and inspire visitors and future generations to act bravely and honorably by valuing others above oneself.

“It is a tremendous privilege to help lead the National Medal of Honor Museum. I learned so much about sacrifice at the 9/11 Memorial & Museum from family members of those who were killed, first responders, rescue and recovery workers, and the men and women who enlisted in response to the attacks. Taking this step to ensure a legacy for Medal of Honor recipients, some of whom I had the privilege to meet, is, for me, absolutely the right thing to do next,” said Joe Daniels. “This museum, centered around our core values, will house uniquely American stories of bravery and sacrifice, serve as a place for all to gather and will be a place our entire country will cherish. I am deeply thankful to the museum’s board of directors for entrusting me with this great responsibility.”

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The National Medal of Honor Museum offers a wide welcome, providing a wealth of educational opportunities and sharing diverse American stories. The  is our nation’s highest military decoration. Since its founding in 1863, 3,517 Medals of Honor have been awarded. The award unites Americans around what it means to be patriotic.
“What is exceptional about the National Medal of Honor Museum is that it’s a living thing that will grow and adapt as new stories of American courage are added. As our nation changes, the museum stories will reflect that evolution,” stated William W. Phillips, Chairman of the National Medal of Honor Museum. “The board is confident that Joe is the perfect person to bring the dream of this living museum to fruition.”
Located at Patriots Point in Mount Pleasant, alongside the historic Charleston Harbor, the Museum will celebrate the American values of courage, patriotism, sacrifice, integrity and humility embodied in each Medal of Honor recipient. The lessons derived from these unique stories will shape the generations of Americans to come.
“I️ truly believe the Medal of Honor Museum is something our country needs – not for the Medal of Honor recipients, but for all of those who we, as recipients, wear the Medal for. We wear it for those who have raised their right hand, served, sacrificed and given life and limb for our country. The museum will teach our children, the future of our country, and adults alike, character, perspective and what it means to serve a purpose bigger than themselves,” said Corporal William Kyle Carpenter, Medal of Honor recipient. “I am extremely excited to have Mr. Joe Daniels join our devoted team to help us accomplish this incredibly important project.”

“Receiving the Medal of Honor comes with a significant weight and responsibility. Part of that responsibility is a commitment to share my story and the stories of all recipients to educate citizens on how these individuals have shaped our American way,” stated retired Maj. James Taylor, Medal of Honor recipient and Medal of Honor Society member. “The museum will encourage our countrymen, especially our youth, to understand the cost of freedom and strive to live those values.”
As American soldiers risk their lives in combat, their acts of bravery exceed beyond the call of duty and serve as an inspiration to all Americans. These heroes and their stories deserve to have a permanent home.

Help Our Veterans. Click on the Facebook icon, or one of the other links below to help spread the word.

Reprinted with the permission of War History Online

1st Anniversary Of National Vietnam War Veterans Day

WASHINGTON – The Department of Defense today announced it will conduct a wreath laying ceremony with the Department of Veterans Affairs at The Vietnam War Memorial March 29, 2018. President Trump recently signed into law The Vietnam War Veterans Recognition Act of 2017, establishing The National Vietnam War Veterans Day that will, henceforth, be celebrated each year on March 29.

This is the first anniversary of that special day. DOD will also support hundreds of events in many states across the nation to recognize, honor and thank U.S. Vietnam veterans and their families for their service and sacrifices.

Deputy Secretary of Defense, Patrick M. Shanahan, will host the ceremony at the “The Wall” to continue the department’s contribution to the commemoration. He will be joined by Veteran’s Affairs Secretary, Dr. David Shulkin.

“We are proud to partner with the Department of Veterans Affairs in this endeavor,” said Shanahan. “Today is an opportunity to honor all Vietnam veterans who served, and to recognize the families that stood alongside them.”

The DOD, along with more than 11,000 organizations across the country, is joined by the Department of Veterans Affairs, one of its key Commemorative Partners, to help Americans honor our nation’s Vietnam veterans.

Authorized by Congress, established under the Secretary of Defense, and launched by the President in May 2012, the Vietnam War Commemoration recognizes all men and women who served on active duty in the U.S. Armed Forces from November 1, 1955 to May 15, 1975. Nine million Americans, approximately 7 million living today, served during that period, and the commemoration makes no distinction between veterans who served in-county, in-theater, or were stationed elsewhere during those 20 years. All answered the call of duty.

President Trump, in his presidential proclamation, stated: “During this Commemoration of the 50th Anniversary of the Vietnam War, we embrace our responsibility to help our Vietnam veterans and their families heal from the heavy toll of war. We remember the more than 58,000 whose names are memorialized on a black granite wall in our Nation’s capital for having borne the heaviest cost of war.”

By presidential proclamation issued on May 25, 2012, the commemoration extends from its inaugural event on Memorial Day 2012 through Veterans Day 2025.

Commemorative partners – local, state and national organizations, businesses, corporations and governmental agencies – have committed to publicly thank and honor Vietnam veterans and their families on behalf of the nation and have pledged to host a minimum of two events annually.

Help Our Veterans. Click on the Facebook icon, or one of the other links below to help spread the word.